The Service Advisor Boot Camp Course is the best way to train or retrain a new Service Advisor or Veteran on the basics of the dealership operations. The GREAT Vince Lombardi began his boot camp each year introducing his expert team to a football. This course presented by Cindy Lawrence introduces the service advisor to an RO! The class will cover all the basic information to allow the associate a working understanding of the new car dealership. There are 3 courses with nearly 50 videos for the associate to learn the various ways to bill labor time and labor dollar amount. The world of warranties can be vast, from factory to extended, fleet claims, VIN Queries and CSI is all explained here. The associate will have homework and assignments to gather pertinent dealership information to start them on their path to success.
