You cannot pass this quiz without either attending this Live Webinar, or watching the replay.
Please register for this class now (if it is not yet scheduled, it will be soon). You may also check the replay page to see if it is available.
The purpose of this course is to provide the associate with an advanced understanding of Time Management and introduce the dealership 4 Quadrants approach to planning and success.
The student will learn the following impact items…
- The Steven Covey 4-Quadrants applied to dealership service drive or other departments
- Identify the specific and sometimes overwhelming tasks performed each day by associates and how to tame them
- How PLANNING is KEY to success
- How outside events contribute to dealership Chaos
- How other interdepartmental issues contribute to success or failure
This class is designed for the following associates…Service Advisor, Service Manager, General Manager, Cashier, Valet, Technician, Parts Manager, Parts associates (ALL ARE ENCOURAGED TO ATTEND)
The goal is for the student to see an increase in RO Sales, Customer Engagement and improve CSI and Retention.