You cannot pass this quiz without either attending this Live Webinar, or watching the replay.
Please register for this class now (if it is not yet scheduled, it will be soon). You may also check the replay page to see if it is available.
The purpose of this course is for the learner to develop a working knowledge of the following topics
- 3 – Types of Associates
- Fundamentals of a Coaching Session
- Tell-Show-Do-Review
- Coaching Documents
This class is designed for the following associates… Service Manager, Parts Manager, General Manager