You cannot pass this quiz without either attending this Live Webinar, or watching the replay.
Please register for this class now (if it is not yet scheduled, it will be soon). You may also check the replay page to see if it is available.
The purpose of this course is for the associate to learn the fundamentals on driving business to the store
The student will learn the following impact items
- Word Traks to drive customer business
- CSI Follow Up
- CSI Follow Up word traks
- Social Media Reviews
- Implementing BDC in your store
This class is designed for the following associates… Service Advisor, Service Manager, General Manager, Cashier, Valet, Technician, Parts Manager, Parts Associate