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The purpose of this course is for the parts associate to learn how to create a VALUE BASED Presentation for both over the counter sales and back counter sales. The goal of this course is for the service advisor to improve the VALUE of the Dealership in the presentation which will lead to higher parts sales and less discount.
The student will learn the following impact items
- The ABCs of every sale
- The difference between and WANT and a NEED
- How to present PRICE in the presentation
- How to effective ASK for the Sale
- How to use other closing approaches
This class is designed for the following associates… Service Advisor, Service Manager, General Manager, Technician, Parts Manager, Parts Associate