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Please register for this class now (if it is not yet scheduled, it will be soon). You may also check the replay page to see if it is available.
The purpose of this course is to provide all service associate strategies on efficient communication strategies. The goal is to maximize the technician time on task to improve FRH and Sales.
The student will learn the following impact items
- Efficiency – Productivity – Proficiency
- RO – Vehicle – Key Flow
- Establishing Status – Completion Times
- Best Communication Strategies
- RO Documentation communication
This class is designed for the following associates…Service Advisor, Service Manager, General Manager, Technician, Parts Manager, Parts associates (ALL ARE ENCOURAGED TO ATTEND)