You cannot pass this quiz without either attending this Live Webinar, or watching the replay.
Please register for this class now (if it is not yet scheduled, it will be soon). You may also check the replay page to see if it is available.
The purpose of this course is to provide the technician with the best approach to the Multi-Point Inspection.
The student will learn the following impact items…
- Creating the Need
- Buying vs Selling
- 3 Steps to Purchase
- How to sell fluid in the drive
- How to present fluid on the MPI
- Closing Approach to fluid maintenance
This class is designed for the following associates…Service Advisor, Service Manager, General Manager, Technician, Parts Manager, Parts associates (ALL ARE ENCOURAGED TO ATTEND)